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Operations Manager Delivery Station Support

USA, Virtual | Job ID: 2309093

Posted December 14, 2022

(Updated 7 days ago)

Basic qualifications:

  • 5 or more years’ experience leading an operational organization in an environment, responsible for an overall team of 200-400 employees.
  • Experience with call center, or call center like, management practices including key metrics and common planning mechanisms.
  • Experience in operational management, operational enhancement and operational change.
  • Experience of managing and developing two levels of management and their direct reports. Leading through these layers without direct front line supervision.
  • Experience coaching and leadership skills including evidence of successful career progression and growth internally within operation and establishment of proven succession planning models.
  • 5 years+ people and performance management experience.
  • Experience implementing, delivering large projects and communicating effectively an executive level.

…Read more

Customer Support Specialist, Customer Service

USA, Virtual | Job ID: 2201310

Posted August 18, 2022

(Updated about 1 month ago)

Basic qualifications:

  • 2+ years of experience within a luxury customer service-focused environment, such as contact center, luxury retail, or hospitality (preferred)
  • Excellent verbal and written communication skills. Able to handle difficult conversations with a high level of empathy and integrity
  • Be confident to make decisions with late returns, faulty goods and compensations if necessary
  • Proficiency in basic math with ability to compute refunds before and after discounts, and apply specified percentages, tiered promotional codes, and partial discounts to orders
  • Ability to work a set schedule (scheduled start, stop, breaks and lunches), including nights, weekends, and holidays, with required overtime as business needs; flexibility required during peak times
  • The ability to work your entire shift using a computer while stationed at a desk, wearing a headset, and turn on the camera when requested by leadership
  • This is a Virtual Role and requires a home work area that is free from background noise where you can connect to the internet and work on your deliverables
  • Experience working under pressure in a high-volume environment while maintaining standards for productivity, quality, and service
  • The ability to meet the Shopbop and Amazon Customer Contact Center Work from Home Guidelines and expectations which includes using a wired, high-speed Internet, Modem or Router w/ Ethernet Port – Customer Support Specialists must connect directly (No Satellite Internet or Wi-Fi)
  • Highly proficient with desktop applications such as MS Office and Internet browsers; Comfortable working with computers and smartphones. Ability to quickly learn how to use new websites and apps
  • High school diploma or equivalent.

…Read more

Senior Manager, Solutions Architecture

USA, WA, Virtual Location – Washington | Job ID: 2332608

Posted February 23, 2023

(Updated about 1 hour ago)

Basic qualifications:

  • 7+ years design/implementation/consulting experience of distributed applications
  • 3+ years management of technical, customer facing resources
  • 5+ years experience in infrastructure architecture, database architecture and networking
  • BA/BS in Computer Science or related field

…Read more

Virtual Customer Care Advisor, Virtual Customer Care – Amazon Pharmacy

USA, UT, Virtual Location – Utah | Job ID: 2157715

Posted July 18, 2022

(Updated 10 days ago)

Basic qualifications:

  • Must Reside in the state of Utah
  • High school diploma or equivalent
  • 6+ months of professional experience working with computer and web based tools
  • Experience multitasking with phone and computer skills
  • Hardwired broadband internet connection either through DSL, cable or fiber to home (FiOS or FiberOptic) with minimum internet speed of 10 mbps download and 5 mbps upload contracted speed
  • Ability to change your schedule frequently (every 3 weeks), with a two-week advance notice.
  • Ability to work in a home environment that is private and free of distractions (i.e. barking dogs, television noise, music, children, etc.) and be able to devote full attention to the customer during work hours

…Read more

Virtual Customer Care Advisor, Virtual Customer Care – Amazon Pharmacy

USA, AZ, Virtual Location – Arizona | Job ID: 2283053

Posted October 24, 2022

(Updated 28 days ago)

Basic qualifications:

  • Must Reside in the state of Arizona
  • High school diploma or equivalent
  • 6+ months of professional experience working with computer and web based tools
  • Experience multitasking with phone and computer skills
  • Hardwired broadband internet connection either through DSL, cable or fiber to home (FiOS or FiberOptic) with minimum internet speed of 10 mbps download and 5 mbps upload contracted speed
  • Ability to change your schedule frequently (every 3 weeks), with a two-week advance notice.
  • Ability to work in a home environment that is private and free of distractions (i.e. barking dogs, television noise, music, children, etc.) and be able to devote full attention to the customer during work hours

…Read more

Startup SA Manager, AI/ML

USA, CA, Virtual Location – California | Job ID: 2323775

Posted January 31, 2023

(Updated 3 days ago)

Basic qualifications:

  • Experience leading and growing teams of senior technology professionals, ideally in customer facing roles
  • Experience in leveraging AI/ML to solve business challenges
  • Experience with modern AI/ML tools and frameworks
  • High level of comfort communicating effectively across internal and external organizations, with both technical and non-technical audiences.
  • Demonstrated ability to match technical solutions to real business problems
  • Experience in designing, building and operating large scale IT solutions

…Read more

Principal AWS Account Executive, State of California Team

USA, CA, Virtual Location – California | Job ID: 2323818

Posted January 31, 2023

(Updated 23 days ago)

Basic qualifications:

  • 12+ years of enterprise technology sales experience selling enterprise software, networking, infrastructure, managed hosting services, or cloud computing services
  • BA/BS degree required or equivalent experience

…Read more

Control Systems Engineer Manager – Virtual

USA, DC, Virtual Location – WA DC | Job ID: 2327832

Posted February 10, 2023

(Updated 1 day ago)

Basic qualifications:

  • Bachelor’s degree in Electrical or Mechanical Engineering, Engineering Technology, or other related engineering OR 5+ years of equivalent professional experience
  • Ability to work flexible schedules/shifts/areas, including weekends, nights, and/or holidays

…Read more

Control Systems Engineer Manager – Virtual

USA, NY, Virtual Location – New York | Job ID: 2327940

Posted February 10, 2023

(Updated 1 day ago)

Basic qualifications:

  • Bachelor’s degree in Electrical or Mechanical Engineering, Engineering Technology, or other related engineering OR 5+ years of equivalent professional experience
  • Ability to work flexible schedules/shifts/areas, including weekends, nights, and/or holidays

…Read more

Senior Account Executive – Payment Products, Amazon Currency Converter

USA, Virtual | Job ID: 1929247

Posted February 9, 2022

(Updated 22 days ago)

Basic qualifications:

  • 5+ years of experience in sales/business development, ecommerce, payments and retail experience indirectly leading operational and project teams
  • Bachelor’s degree
  • Positive attitude and willingness to roll up sleeves and dig deep to achieve goals
  • Proven track-record creating successful multi-million dollar deals and in executing sales contracts
  • Analytical approach to problem solving and a track record of driving results through continuous improvement
  • Excellent cross-group collaboration skills, ability to impact and influence outcomes in matrixed environment
  • Demonstrated ability to negotiate high-value deals with a C-level audience and positively influence the outcome
  • Ability to think and react in a high-energy, fast-paced environment
  • Demonstrated track history of working with nascent products/services in new markets
  • Excellent written and verbal communication skills
  • Program management experience with good organizational skills including prioritizing, scheduling, time management, and meeting deadlines
  • Strong problem-solving and service orientation

…Read more

February 23rd, 2023 by
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